The following describes the terms and conditions under which Capri Gloves Srls gives its users access to available services on the website www.caprigloves.it
• DEFINITIONS
To enable a complete understanding and acceptance of these terms and conditions, the following terms both in singular and in plural, will refer to the following:
Owner: Capri Gloves ® Srls with registered office in Via Roma 91, Capri VAT IT07873171214 , telefono +393473903173, email address: info@caprigloves.it, certified email address: caprigloves @pec.it The website www.caprigloves.it makes provision for the sale of the Owner’s own leather glove production.
Products: the products and/or services offered on the website
User: a person who may access the website, regardless of the legal nature and purpose of the visit, who may be interested in the products offered on the website
Consumer: a physical person not acting in any commercial or professional capacity
Conditions: the current contract covers the relationship between Owner and Users with regards to sales and supply via the website.
• STIPULATIONS, CONCLUSION AND EFFECTIVENESS OF THE TERMS AND CONDITIONS
The purchase of products is concluded following the accurate completion of an order form. This form clearly states all the User and order details, the price of the product which has been purchased, any additional charges, the type of payment being made, the shipping address, the delivery lead time, the returns policy as well as the User consent to the privacy policy stipulated.
As soon as the Owner receives the order, the User will receive an order confirmation via email or be sent a printable web summary with all the purchase details above-mentioned.
The conditions are not considered to be effective between the parties in cases of non-compliance with the terms previously indicated.
The Owner may modify or simply update all or some of these terms and conditions.
The User acknowledges and accepts these terms and conditions will be applied to purchase orders created by the User even after the notification of updates/changes are given. At this point the User is invited to revisit and check the terms and conditions once more.
• REGISTRATION
In order to use all the services on the site, the User is invited to register by providing true and complete data required on the registration form. The User is asked to accept both the terms and conditions and the privacy policy. It is the User’s responsibility to keep their login details.
It is understood that under no circumstances will the Owner be held responsible in case of loss, theft or unauthorised use of a User’s login details by a third party in whatsoever capacity.
• REGULATIONS
Capri Gloves Srls does not accept any responsibility regarding the possibility that, due to a particular configuration or any kind of set-up error on the User’s computer, the User should see slight differences in colours of the products shown on the site compared to the original.
The images contained on the website www.caprigloves.itare the exclusive property of Capri Gloves who is the official retailer of all its own products.
• WEBSITE PURCHASES
The purchase of one or more products from the website www.caprigloves.it is permitted as much by Users who are actual consumers as by Users who are not.
While we have made every effort to display the colours of the products as accurately as possible, it cannot be guaranteed that these will be reproduced on screen in exactly the same way.
In accordance with Art. 3, paragraph (a) from the Legislative Decree no. 206/2005. (“The Consumer Code”), with regards to the purchase of products, it is understood that consumers are considered to be individuals who are not acting in a managerial, commercial, professional or artisanal capacity.
Purchases are permitted only to individuals who have reached the age of 18 years.
The Owner is committed to describing and presenting the products sold on the website in the best way possible. Nevertheless, errors or inaccuracies may occur between the website depiction and the actual product.
In addition, any photos or products presented on the site do not constitute any contractually binding elements, in that they are purely representative.
The Owner reserves the right to refuse an order :
• When a product is not available
• When the authorisation of payment for the product is declined
• When, at the time of purchase, a price is shown to be incorrect and is recognised as such.
In this case, the User will be contacted by a Customer Services adviser and will informed about the discrepancy and promptly receive a refund for the transaction.
• PRICES, PAYMENTS AND TERMS OF SALE
The owner reserves the right to change product prices and shipping costs at any time.
It is understood that, in the case of the contract between the Owner and User having already been concluded, any changes will not be applied, nor will they affect the purchase terms.
The product sale price includes VAT, where applicable. Any other additional costs, such as shipping costs, will be communicated to the User before the order is confirmed.
The User must agree to pay for the product purchased within the time and manner specified on the site. The expected cost for shipments outside Europe is considered Tax Free. Customs duties and local taxes are the responsibility of the User/consumer.
Any refund will be promptly credited to the User, using one of the methods proposed by the Owner and chosen by the User. In the event of exercising the right to return the product within 30 days, the Owner would need to be informed 14 days from receipt of shipment.
During the SALES period, there are no refunds for products purchased, although the User may exchange or
replace the product with a similar article, or be offered a voucher of equal value.
• TAXES
For shipments within Italy and the European Union, taxes are included in the prices listed on the website.
For exports and shipments to non-EU countries, additional charges may be incurred due to customs duties or local taxes which are payable by the User.
Please refer to the chart below, indicating costs which are inclusive or exclusive of duties or local taxes depending on the county where the purchase is being made. Any additional costs related to duties or local taxes may be requested by the courier on the day of the delivery.
• BILLING
If the User wishes to receive an invoice, they will be asked for their invoice details.
For billing purposes, the information provided by the User will be considered trustworthy, thereby protecting the Owner from any possible indemnity.
• PRODUCT DELIVERY METHODS
The purchased products will be delivered to the address provided by the User using whichever delivery method was indicated at the time the order was placed. Delivery will take place within the time specified on the order confirmation. Upon receipt of goods, the User is required to check the state of the delivered product/s based on the order placed; once the goods are checked by the User, the delivery documentation may be signed, unless they wish to decline the goods.
Should the order be out of stock in the warehouse, the Owner will contact the User via email with regards to whether or not more stock will become available and, if so, what the lead times will be and whether they intend to confirm the order on this basis or not.
The Owner does not take any responsibility for delays or missing products which are due to factors outside of its control, such as accidents, explosions, fire, strikes or lock downs, earthquakes or other similar events which may impede, either fully or in part, the delivery of the product within the time frame previously confirmed.
